A couple of gaps came up twice. The rest came up once.

Selling floor kept sending downstairs for ~51 g green/choker sets the customer was comparing. Pre-stage the 49–51 g green colourway with stud options before soft launch traffic.

Second out-of-city customer this week planning delivery around travel dates. Add a Pune-origin flag to the CRM and review volume before the next expansion cycle.

Consultant told the shopper the 2.6 size was missing and only one size was available. Log size-outs and prioritise ready stock for standard bangle SKUs.

Pendants in the light range have bails too narrow for the chains customers pair them with. Every such sale converts into a custom loop job. Audit the range and specify a minimum bail aperture.

D colour asked for repeatedly across a ₹4.5L conversation. Agent's answer was that it is rarely found. Either stock it for the top segment or arm agents with a defensible EF positioning.