Operations decided both losses. Price decided none.

Estimate raised, size 15 taken, raw material to be ordered without stones. Customer wanted to meet Dishaben. No callback date agreed on the floor.

Custom remake committed against a 5 August birthday. Missing it converts the best experience of the week into the worst.

Customer quoted a neighbouring store at 12% against our 16% on the same category. Agent had no scripted response beyond a discount.

₹18.88L closed by pairing a six-month gold rate low with a 7% making concession. Write this up as a repeatable script for high-ticket hesitation.

45 days is the stated standard. Establish and price a 7-10 day express tier so urgent occasions are not automatically lost.